Welcome to our FAQ page! Here you’ll find answers to common questions about our high-quality HDRI panoramas. We are dedicated to providing top-notch customer service and ensuring your satisfaction with our products. If you don’t see your question here, please don’t hesitate to contact us.
What is an HDRI panorama?
An HDRI (High Dynamic Range Imaging) panorama is a 360-degree panoramic image that captures a wide range of light and color information. These images are used by artists, designers, and filmmakers to create realistic lighting and reflections in 3D scenes, improving the overall visual quality and realism of the final render.
How do I use an HDRI panorama in my 3D project?
Using an HDRI panorama in your 3D project will depend on the software you are using. Most 3D software programs, such as Blender, 3ds Max, Maya, and Cinema 4D, have built-in support for HDRI panoramas. You can import the HDRI as a background image or an environment map, which will provide natural lighting and reflections to your scene.
What file formats do you offer?
Our high-quality HDRI panoramas are available in multiple file formats, including HDR, EXR, TIF, and JPEG. This ensures compatibility with a wide range of software and applications.
What is the resolution of your HDRI panoramas?
Our HDRI panoramas are available in a range of high-resolution options, from 14K to 20K. These ultra-high resolutions offer exceptional detail and are suitable for professional applications, while also providing stunning visual quality for various projects.
Are your HDRI panoramas compatible with all 3D software?
Our HDRI panoramas are saved in the widely-supported HDR file format, which ensures compatibility with most popular 3D software programs. If you encounter any issues or need help with a specific software, feel free to contact our support team.
What are the licensing terms for your HDRI panoramas?
Our HDRI panoramas are subject to an End User License Agreement (EULA) which grants you a non-exclusive, non-transferable, worldwide license to use the panoramas for commercial, non-commercial, and educational purposes. Licensing fees are determined based on the annual revenue of your business and are categorized into two tiers. Please see more info HERE.
How do I purchase and download HDRI panoramas from your store using Gumroad?
To purchase an HDRI panorama, simply browse our collection, select the desired panorama, and click "Buy on Gumroad." You will be redirected to the Gumroad platform, where you can complete your purchase. Once your payment has been processed, you will receive a download link via email. Click on the link to download the HDRI panorama to your computer.
What payment methods are available through Gumroad?
Gumroad accepts a variety of payment methods, including major credit cards (Visa, MasterCard, American Express, and Discover) and PayPal. Your payment information is securely processed using industry-standard encryption to ensure a safe and secure transaction.